Peugeot and Citroen recall for headrests and water heater, Mercedes for a faulty camera (week 24/22)

22/06/2022

This week’s recalls:
– Citroen, Peugeot – two-seater passenger seat headrests
– Citroen, DS, Peugeot – water heater unit
– Mercedes Vito – rear view camera

Six recalls for eight models of four carmakers were announced via Rapex in the 24th week of 2022.

Citroen and Peugeot have announced two recalls, while DS and Mercedes-Benz have one each – see the table at the end of the article.

Isn’t that your car? See also the recent recalls of other makes.

The notch locking mechanism of the headrest to the two-seater passenger seat may be missing with Peugeot and Citroen vans built between mid-November and mid-December 2021. As a result, the front head restraints are not properly secured and may be ejected in a collision, increasing the risk of injury. German sources say the defect is also present in the related Toyota ProAce but has not yet been reported in the Rapex.

The electrical supply to the water heater unit can shut off too soon when the vehicle is stopped with the Peugeot 508, DS7 Crossback and Citroen C5 Aircross. Fuel can therefore remain in the heater, producing smoke and fuel leakage, increasing the fire risk. Vehicles built between 2018 and 2021 should head for a service check.

Mercedes-Benz is recalling over 220,000 Vito vans that have been equipped with a rearview camera. At low temperatures, the camera can display incorrect information (frozen images). The recall involves vans manufactured between 16 April 2014 and 23 July 2020. A week ago, Mercedes added the Vito and V-Class vans to the list of vehicles being recalled in action we reported on in the article Fire risk: Mercedes-Benz extends recall to nearly one million cars.

Details on this week’s recalls can be found in the table below.

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Recalls announced in the 24th week of 2022

Make, Model (years)	Problem
Citroen C5 Aircross (2018 – 2021)	The electrical supply to the water heater unit can shut off too soon when the vehicle is stopped.
Citroen Jumpy (2021)	The notch locking mechanism of the headrest to the two-seater passenger seat may be missing.
Citroen SpaceTourer (2021)	The notch locking mechanism of the headrest to the two-seater passenger seat may be missing.
DS7 Crossback (2017 – 2021)	The electrical supply to the water heater unit can shut off too soon when the vehicle is stopped.
Mercedes-Benz Vito (2014 – 2020)	Incorrect image (frozen picture) information may be displayed by the rear view camera at low temperatures.
Peugeot 508 (2018 – 2021)	The electrical supply to the water heater unit can shut off too soon when the vehicle is stopped.
Peugeot Expert (2021)	The notch locking mechanism of the headrest to the two-seater passenger seat may be missing.
Peugeot Traveller (2021)	The notch locking mechanism of the headrest to the two-seater passenger seat may be missing.

Where now?

What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact an dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

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Recalls and Reliability

If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.

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