Illustrative photo | source DS

DS7 Crossback (2017 – 2021)

Published on 20. 06. 2022

Problem description:

The electrical supply to the water heater unit can shut off too soon when the vehicle is stopped.

Fuel can therefore remain in the heater, producing smoke and fuel leakage. Moreover, the information about atmospheric pressure sent by the BSI to the water heating unit is incorrect, so the unit is unable to operate. The unburnt fuel may remain inside the unit and may produce smoke when next activated. Fuel may potentially leak, increasing the risk of fire.

The DS7 Crossback vehicles affected by this recall were manufactured between 19 April 2017 and 26 November 2021.

Citroen recall code: HWZ
Affected models: Citröen C5 aircross / DS7 Crossback
Vehicle numbers (worldwide): 2,293

Source: Rapex Alert 24/2022 A12/00876/22

Tags: * DS * DS7-DS * 
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Type of alert Serious
Make DS
Model DS7-DS
Production period 19. 4. 2017 - 26. 11. 2021
Risk Fire
Type/number of model DS7 Crossback (X74) e2*2007/46*0601*00 - 13
Country of origin France
Alert submitted by France
Products were found and measures were taken also in see the source
Measures taken by economic operators Recall of the product from end users
Published by Rapex 20220617



What the owner should do?

If you read about a recall that you think may affect your car, you should make immediate contact with a DS dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

If you wish to know more about eventual problems of a specific car (e.g. real mileage, potential traffic accidents damages, odometer rollback, repairs, etc.), then we suggest going to HPI-Check.

Check the vehicle's history



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