Mercedes to recall 1,6 million cars due to the sunroof problems

12/01/2020

The Mercedes-Benz’s sunroof recall, already known from the USA, is a global matter now.

“The adhesive connection between the glass cover and the frame of the sunroof could not meet the specification,” Daimler’s spokesperson confirmed to kfz-rueckrufe.de. In other words, the glass part of the sunroof can fly away while driving.

A failure may occur with some models of C-Class (BR 203), CLK (BR 209), E-Class (BR 211) and CLS (BR 219) with a production date between January and August 2006. “In addition, vehicles manufactured between 1999 to 2010, in which the sunroof was installed during the repair, could also be affected,” said the spokesman.

According to the German Federal Motor Transport Authority, the company recalls almost 1.6 million vehicles worldwide, of which over 381,000 are registered in Germany.

Mercedes-Benz anticipates that the sunroof replacement, which can take up to two hours, only has to be carried out on a maximum of two per cent of the vehicles that are being recalled. The internal manufacturer code of the recall is “7891003“.

-rb-

Where now?

What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact an dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

More about

Recalls and Reliability

If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.

Check the vehicle's history