Citroen and DS: Cracks in the particle filter

09/01/2023

Worldwide, 46,407 Citroën C4 (pictured) and C5 with 2.0 L diesel engines produced between 2017 and 2022 will have to go back to the workshop. At DS, the DS7 Crossback models are affected, with 46,339 vehicles produced between 2012 and 2022. The reason for the measure is overheating, which can lead to cracks in the particle filter. As a result, the exhaust emissions cannot be complied with. In Germany, 5,278 Citroën and 6,310 DS are affected by the recall.

The particle filters will be checked in the workshop and, if necessary, replaced in order to prevent possible cracking of the particulate filter. The KBA is investigating the action under reference numbers “012398” and “011981”, while the internal code is “JCE” for Citroën and “JCB” for DS.

Recall details

Make:	Citroën, DS
Model:	C4, C5, DS7
Year of manufacture:	Citroen 2017 – 2022, DS 2012 – 2022
Production:	2012 – 2022
Extent:	Citroen 46,407, DS 46,339
Code:	JCE, JCB

Source: KBA 011981 KBA 011979

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

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