Currently 5157 Recalls

Volkswagen-T-Roc-2018-recall-auto-hold

VW T-Roc and Audi Q2 can roll away at temperatures below +5°C

The small SUVs both the VW T-Roc and Audi Q2 with a manual transmission and 1.0 TSI engine from the production period February 2016 to June 2018 could surprisingly roll away.

The cause is wrongly evaluated signal from the neutral gear sensor in the transmission. In spite of the engaged idling, it indicates an engaged gear to the engine control unit under certain circumstances. The release of the clutch then leads to the automatic release of the electric parking brake (EPB), whereby the vehicle is no longer secured against rolling away, e.g. if the driver disembarks while the engine is running.

The problem occurs especially at temperatures below +5 degrees Celsius but can be avoided by not using the ‘Auto Hold’ function until the software is updated. At VW, the recall under code “24DW” includes 41,270 units worldwide, while at Audi the code is “45H4” and affects 12,774 vehicles around the globe.

A half-hour software update of the brake control unit is done free of charge as confirmed by spokespersons of both brands on request by www.kfz-rueckrufe.de.

This recall is not yet registered in the EU Rapid Alert System Rapex. While with the VW T-Roc it will be the first case, the Audi Q2 already appears in the Rapex database. Less than a year ago, Audi had re-called the Q2 models made in August 2017 due to the possible failure of the rear axle stub – we wrote here.


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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact an dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.

Do you know the year Your car was made? You most likely don't.