Volkswagen recalls over 1,2 million cars due to the EGR system

Amarok Crafter KBA Recalls Polo Touareg Transporter Volkswagen

09/09/2024

Volkswagen is recalling 1,274,761 vehicles of various model series (see below) manufactured between 2009 and 2015 to authorised workshops worldwide. The reason for the recall is that the EGR reduction via ambient temperature does not comply with Regulation (EC) No. 715/2007 and the ECJ judgements of July 2022 (so-called ‘thermal window’ between 15°C and 33°C).

In an authorised workshop, the software is updated.

The internal manufacturer codes are “23M5, 23N3, 23M3, 23M7, 23M4“.

Recall details

Make:	Volkswagen
Model:	Crafter, Transporter (2009 – 2015), 932,223 units, code: 23M4
Model:	Amarok (2010 – 2013), 132,428 units, code: 23M5
Model:	Touareg (2010 – 2014), 6,813 units, code: 23N3
Model:	Polo (2010 – 2014), 126,290 units, code: 23M3
Model:	Touareg (2011 – 2014), 77,007 units, code: 23M7
KBA publication date:	28. 8. 2024

Source: KBA 14240R (Search Rückrufcode: 23M5, 23N3, 23M3, 23M7, 23M4)

⚠️ Do you know the year your car was made? You most probably don’t

More Volkswagen recalls

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.