Toyota-RAV4-2021-hybrid-system-shutdown-kba

Toyota RAV4: Possible shutdown of the hybrid system

23/02/2023

Toyota is recalling approximately 21,000 RAV4s manufactured in the production period from Nov. 25, 2019, to Jun. 24, 2021, worldwide. The reason for the recall is that the hybrid system can shut down abruptly, posing an increased risk of an accident. The voltage of the hybrid battery drops below a certain threshold, and the vehicle thus loses traction. This happens when the accelerator pedal is pressed too quickly after the vehicle has been driven continuously in purely electric mode at low temperatures. In Germany, 1,570 vehicles are affected.

In the workshop, the software of the “Hybrid Vehicle Control” (HEV-ECU) is updated, as it has the logic to calculate the power limit of the hybrid battery, but not under the mentioned circumstances, which is actually necessary to protect the hybrid battery. The repair will take about 45 minutes. The internal code is “23SD-003”.

Recall details

Make:	Toyota
Model:	RAV4
Year of manufacture:	2019 – 2021
Production:	25. 11. 2019 – 24. 6. 2021
Extent:	approximately 21,000
Code:	23SD-003

Source: KBA 012423, 012528

Do you know the year your car was made? You most probably don’t

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.