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Toyota-ProAce-rear-springs

Toyota Proace: Incorrectly installed springs may affect driving performance

Toyota is recalling 497 Proace and Proace Verso vehicles manufactured in 2024 to authorized workshops worldwide. The reason for the recall is that incorrectly installed rear coil springs may affect driving performance.

In an authorized workshop, the springs will be checked and replaced if necessary.

The Kraftfahrt-Bundesamt (KBA) monitors the recall under the reference number “14392R“. The internal manufacturer code is “CI24-042“.

Recall details

Make: Toyota
Models: Proace, Proace Verso
Year of manufacture: 2024
Production: 2024
Extent: 497
Codes: CI24-042
KBA publication date: 4. 3. 2025

Source: KBA 14392R (Search Rückrufcode: CI24-042)


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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

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