Several Toyota models: The eCall emergency call service may malfunction

Aygo bZ4X C-HR Camry Corolla Highlander Hilux KBA Recalls Mirai Prius RAV4 Toyota Yaris

23/11/2023

Toyota has launched a recall for an unknown number of several model series. The reason is a possible software error, which may cause the eCall emergency call service to malfunction. The Aygo, bZ4X, Camry, C-HR, Corolla, Highlander, Hilux, Mirai, Prius, RAV 4, and Yaris models produced between 2020 and 2023 are affected. Of these, around 12,000 units are registered in Germany.

The remedy is to be provided by a software update over the air from Toyota with an SMS to the relevant vehicles, which automatically changes the telematics settings in the background. If this does not work, a check must be done at a specialist workshop.

The KBA is monitoring the measure under the reference number “013225” and the internal manufacturer code is “23SD-101“.

Recall details

Make:	Toyota
Model:	Aygo, bZ4X, Camry, C-HR, Corolla, Highlander, Hilux, Mirai, Prius, RAV 4, Yaris
Year of manufacture:	2020 – 2023
Production:	2020 – 2023
Extent:	12,000 in Germany
Code:	23SD-101

Source: KBA 013225 (Search Rückrufcode: 23SD-101)

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More Toyota recalls

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.