Suzuki Across: Loss of drive power

02/03/2023

Worldwide, 3,631 Suzuki Across manufactured in the production period 8 June 2020 to 16 June 2021 will be recalled to the workshop. The reason for the measure is faulty software logic, which can lead to the power limit of the HV battery being exceeded. As soon as the battery voltage drops too much, a loss of drive power can occur. In Germany, 357 Across are affected.

The hybrid control module will be reprogrammed in the workshop. The KBA is investigating the recall under the reference number “012524”, and the internal code is “99XJ”.

Recall details

Make:	Suzuki
Model:	Across
Year of manufacture:	2020 – 2021
Production:	8. 6. 2020 – 16. 6. 2021
Extent:	3,631
Code:	99XJ

Source: KBA 012524

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Suzuki recalls in Rapex

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.