Starting difficulties and loss of drive with six Citroen models

Berlingo C4 C4 X Citroen Jumpy KBA Recalls Spacetourer

21/04/2025

Citroen is recalling 15,679 vehicles of the C4, C4X, Berlingo, Jumpy, Spacetourer and DS3 model series manufactured between 3. 5. 2022 and 3. 4. 2023. The reason for the recall is a software error in the battery management system that can lead to starting difficulties and loss of propulsion while driving.

At an authorised workshop, the BMU software is updated.

The Kraftfahrt-Bundesamt (KBA) monitors the recall under the reference number “14994R“. The internal manufacturer code is “NT2“.

Recall details

Make:	Citroen
Model:	C4, C4X, Berlingo, Jumpy, Spacetourer, DS3
Year of manufacture:	2022 – 2023
Production:	3. 5. 2022 – 3. 4. 2023
Extent:	15,679
Code:	NT2
KBA publication date:	10. 4. 2025

Source: KBA 14994R (Search Rückrufcode: NT2)

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More Citroen recalls

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

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