Software fault may cause Nissan Qashqai to switch to emergency mode

31/03/2025

Nissan is recalling 94,404 Qashqai vehicles manufactured between 2021 and 2024 to authorized workshops worldwide. The reason for the recall is that software error leads to fluctuating battery charge levels, causing the vehicle to switch to emergency mode. Once switched off, the vehicle cannot be restarted.

In an authorized workshop, the BMS (Battery Management System) software in the affected vehicles will be updated.

The Kraftfahrt-Bundesamt (KBA) monitors the recall under the reference number “14969R“. The internal manufacturer code is “R24C8“.

Recall details

Make:	Nissan
Model:	Qashqai
Year of manufacture:	2021 – 2024
Production:	2021 – 2024
Extent:	94,404
Codes:	R24C8
KBA publication date:	27. 3. 2025

Source: KBA 14969R (Search Rückrufcode: R24C8)

⚠️ Do you know the year your car was made? You most probably don’t

More Nissan recalls

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.