Due to an inappropriate assembly process, the central fixing screw or the locking bolt of the reduction unit support can break, leading to the loss of one of the engine suspension points. This can result in the loss of vehicle power and steering assistance, increasing the risk of accidents and injuries.
The Renault Master e-Tech vehicles affected by this recall were manufactured between 29 July 2020 and 16 June 2023.
Products were found and measures were taken also in
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Published by Rapex
14/06/2024
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please get in touch with an authorised workshop (see below at "What the owner should do?").
What should an owner do if there's a recall?
Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a Renault dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.
If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.
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