Illustrative photo: Source Mercedes-Benz

Mercedes-Benz S-Class (2012 – 2020)

accident bodywork

31/05/2021

Reason for the recall:

The polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle during a prior repair.

In such cases, the adhesive bonding could gradually deteriorate and the panel could become detached from the vehicle, posing a risk to other road users.

The Mercedes-Benz S-Class models fitted with a panoramic roof and affected by this recall were manufactured between 2 July 2012 to 21 October 2020.

Mercedes recall code: 7790003
Affected models: CLA, GLA, A-Class, C-Class, S-Class, GLC, GLE; Types: 245 G, 245 G AMG, 176, 176 AMG, 204, 204 AMG, 204 K, 204 K AMG, 221, 221 AMG, 204 X, 204 X AMG, 166, 166 AMG
Vehicle numbers (worldwide): 16 873

Source: Rapex Alert 21/2021 A12/00730/21

Type of alert	Serious
Production period	2. 7. 2012 - 21. 10. 2020
Risk	Accident
Type/number of model	e12001/116046314 – 20, e12001/116033519 – 46, e12001/116039609 – 20, e12001/116048016 – 40, e12007/46188400, e12007/46059816 – 26, e12007/46082607 – 13 Types: 245 G, 245 G AMG, 176, 176 AMG, 204, 204 AMG, 204 K, 204 K AMG, 221, 221 AMG, 204 X, 204 X AMG, 166, 166 AMG e12001/116047004 - 23, 06 - 25, 00 - 20, e12007/46120700 - 09, e12007/46092800 - 04, e12007/46116300, e12001/116043129 - 61, e12001/116046415 - 22, e12001/116045725 - 51
Country of origin	Germany
Alert submitted by	Germany
Measures taken by economic operators	Recall of the product from end users
Products were found and measures were taken also in	See the source
Published by Rapex	28/05/2021

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please get in touch with an authorised workshop (see below at "What the owner should do?").

What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a Mercedes-Benz dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

More about Mercedes-Benz

Recalls and Reliability

If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.

Check the vehicle's history