The software and hardware of the parking assistance system may be defective. This could lead to the rear camera view being impeded or failing completely.
Moreover, the ultrasonic parking sensors might not detect an obstacle or not detect it correctly, leading to an increased risk of an accident.
The Mercedes-Benz E-Class models affected by this recall were manufactured between 4 December 2019 and 7 July 2020.
Products were found and measures were taken also in
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Published by Rapex
09/07/2021
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please get in touch with an authorised workshop (see below at "What the owner should do?").
What should an owner do if there's a recall?
Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a Mercedes-Benz dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.
If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.
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