Illustrative photo: Source Mercedes-Benz
Reason for the recall:
A manufacturing defect in the steering coupling may lead to loosen mechanical connection between the steering wheel and the steering box, leading to a loss of steering and increasing the risk of an accident.
The Mercedes-Benz C-Class vehicles affected by this recall were manufactured between 2 March 2022 and 23 July 2025.
Mercedes-Benz recall code: 4691007
Affected models: C-Class, EQE, GLC
Vehicle numbers (worldwide): 17,606
Source: Alert 39/2025: SR/03352/25
| Type of alert | Serious |
| Production period | 2. 3. 2022 - 23. 7. 2025 |
| Risk | Injury |
| Type/number of model | e1*2018/858*00016*04-*09 (R2CW); e1*2018/858*00017*09-*14 (R2CS); e1*2018/858*00036*00-*11 (E2EQEW); e1*2018/858*00186*00-*14 (R2CGLC) |
| Country of origin | Germany |
| Alert submitted by | Germany |
| Measures taken by economic operators | See the source |
| Products were found and measures were taken also in | See the source |
| Published by Rapex | 26/09/2025 |
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please get in touch with an authorised workshop (see below at "What the owner should do?").
Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a Mercedes-Benz dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.
If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.
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