Currently 5101 Recalls

Citroen-C5-Aircross-2018-water-heater-fire

Illustrative photo: Source Citroen

Citroen C5 Aircross (2018 – 2021)

fire fuel

The electrical supply to the water heater unit can shut off too soon when the vehicle is stopped.

Fuel can therefore remain in the heater, producing smoke and fuel leakage. Moreover, the information about atmospheric pressure sent by the BSI to the water heating unit is incorrect, so the unit is unable to operate. The unburnt fuel may remain inside the unit and may produce smoke when next activated. Fuel may potentially leak, increasing the risk of fire.

The Citroen C5 Aircross vehicles affected by this recall were manufactured between 20 June 2018 and 11 October 2021.

Citroen recall code: HWZ
Affected models: Citröen C5 aircross / DS7 Crossback
Vehicle numbers (worldwide): 2,293

Source: Rapex Alert 24/2022 A12/00876/22

Type of alertSerious
Production period20. 6. 2018 - 11. 10. 2021
RiskFire
Type/number of modelC5 aircross e2*2007/46*0642*01 à 14
Country of originFrance
Alert submitted byFrance
Measures taken by economic operatorsRecall of the product from end users
Products were found and measures were taken also inSee the source
Published by Rapex17/06/2022

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a Citroen dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.

Do you know the year Your car was made? You most likely don't.