Illustrative photo: Source Citroen
Reason for the recall:
A software error may cause the engine to stall when operating at altitude in cold temperatures. This can lead to a loss of braking assistance, increasing the risk of an accident.
The Citroën C5 Aircross vehicles affected by this recall were manufactured between 20 June 2018 and 16 June 2020.
Citroën recall code: JHH
Affected models: Citroën C5 Aircross (C84) / DS7 Crossback (X74)
Vehicle numbers (worldwide): 33,096
Source: Rapex Alert 08/2023 A12/00311/23
| Type of alert | Serious |
| Production period | 20. 6. 2018 - 16. 6. 2020 |
| Risk | Accident |
| Type/number of model | C5 AIRCROSS (C84) : e2*2007/46*0642*01 - 08 |
| Country of origin | France |
| Alert submitted by | France |
| Measures taken by economic operators | Recall of the product from end users |
| Products were found and measures were taken also in | See the source |
| Published by Rapex | 24/02/2023 |
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please get in touch with an authorised workshop (see below at "What the owner should do?").
Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a Citroen dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.
If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.
Currently 5098 Recalls