Citroen-C4-Picasso-2020-urea-injector-failure

Illustrative photo: Source Citroen

Citroen C4 Picasso (2015 – 2022)

emissions engine

08/09/2025

Reason for the recall:

A software error in the engine control unit prevents the malfunction indicator light (MIL) from switching on if the urea injector stops working. This can lead to higher emissions and poses a risk to the environment.

The Citroen C4 Picasso vehicles affected by this recall were manufactured between 10 February 2020 and 27 June 2022.

Update 5. 9. 2025 The malfunction indicator light (MIL) may fail to illuminate if the diagnostic system of the Selective Catalytic Reduction (SCR) and/or the diesel particulate filter (DPF) malfunctions after a fault code has appeared. This could cause the vehicle to operate without the required warning, and resulting in emissions above the regulatory limits.

The Citroen C4 Picasso vehicles affected by this recall were manufactured between 20 October 2015 and 18 February 2021.

Citroen recall code: JTC, GK2
Affected models: Berlingo, C3 Aircross, C3, C4 Cactus, C4 Picasso, C5 Aircross, C-Elysée, Spacetourer, Jumpy
Vehicle numbers (worldwide): 335,143

Source: Rapex Alert 34/2023 A12/01876/23
Source: Rapex Alert 36/2025 SR/03151/25

Type of alert	Serious
Production period	20. 10. 2015 - 27. 6. 2022
Risk	Accident
Type/number of model	Berlingo : e22007/46062409 - 18 e22007/46062514 - 20 C3 : e22007/46000363 - 69 ; e22007/46006029 - 34 C4 : e92007/46681600 - 12 C4 picasso : e22007/46000000 ; e22007/46035624 - 32 C5 Aircross : e22007/46064210 - 18 CELYSEE : e22007/46022513 - 23 JUMPER : e22007/46000000 ; e22007/46044015 ; e22007/46073602 - 04 ; e242007/46058803 ; e242007/46059303 ; e32007/46004618 - 24 e32007/46005120 - 21 ; e32007/46005124 - 26 SPACETOURER / JUMPY 4 : e22007/46053014 - 18 ; e22007/460531*17 - 21
Country of origin	France
Alert submitted by	France
Measures taken by economic operators	Recall of the product from end users
Products were found and measures were taken also in	See the source
Published by Rapex	08/09/2025

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please get in touch with an authorised workshop (see below at "What the owner should do?").

What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a Citroen dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

More about Citroen

Recalls and Reliability

If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.

Check the vehicle's history