Mercedes-Benz Sprinter: Faulty spring clamps on the rear axle

13/08/2024

Mercedes-Benz is recalling 1,655 Sprinter vans manufactured in 2023 to authorised workshops worldwide. The reason for the recall is that non-hardened spring clamps on the rear axle can lead to insufficient preload force, which can cause the rear axle to lean. There is a risk of accidents due to impaired tracking. In an authorised workshop, the spring clamps are replaced.

Another 5,257 2023 Sprinters may have welding points on the reinforcement in the right B-pillar that do not meet specifications. These could loosen over time and the belt forces may not be transferred to the B-pillar as intended. There is an increased risk of injury in the event of an accident.

The Kraftfahrt-Bundesamt (KBA) monitors the recalls under the reference numbers “14065R” and “13808“. The internal manufacturer codes are “3594805” and “3190102 (VS3VERSAU)“.

Recall details

Make:	Mercedes-Benz
Model:	Sprinter
Year of manufacture:	2023
Production:	2023
Extent:	1,655 + 5,257
Code:	3594805 + 3190102 (VS3VERSAU)
KBA publication date:	2. 8. 2024

Source: KBA 14065R, 13808 (Search Rückrufcode: 3594805, 3190102 (VS3VERSAU))

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This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

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