Currently 5116 Recalls

Mercedes-Benz-GLS-moisture-penetration-kba

Mercedes-Benz GLE and GLS: Moisture penetration can cause a fire

Mercedes-Benz is recalling 171,463 GLE and GLS from the 2018-2021 production period to workshops worldwide. The reason for the recall is incorrectly installed condensation water drain hoses, which allow moisture to enter the interior. This can cause leakage currents, which could lead to an increased risk of fire, the inability to unlock the vehicle, failure of the eCall and activation of the engine emergency mode.

In the workshop, the condensation drain hoses of the air conditioning system are checked and correctly fitted if necessary. The KBA monitors the action under the reference number “012644“. At Mercedes, the actions run under the codes “8392005” and “8391109“.

Recall details

Make: Mercedes-Benz
Model: GLE and GLS
Year of manufacture: 2018 – 2021
Production: 2018 – 2021
Extent: 171,463
Code: 8392005, 8391109

Source: KBA 012644

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.

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