Currently 5101 Recalls

Mercedes-Benz-C-Class-failure-electric-drive-kba

Mercedes-Benz C-Class: Failure of the electric drive may occur

Mercedes-Benz is recalling 6,370 C-Class and C-Class AMG model years 2021 to 2023 to the workshop worldwide. The reason for the recall is an insufficient screw connection of the 12V and 48V ground points, which can lead to a failure of the electric drive. In the worst case, heat development with fire consequences cannot be ruled out.

In the workshop, the earth screw connections are checked and repairs are carried out if necessary. The KBA monitors the measure under the reference number “012955” and the manufacturer’s internal code is “5491110“, “5491109” and “5491108“.

Recall details

Make: Mercedes-Benz
Model: C-Class and C-Class AMG
Year of manufacture: 2021 – 2023
Production: 2021 – 2023
Extent: 6,370
Code: 5491110, 5491109, 5491108

Source: KBA 012955 (Search Rückrufcode: 5491110, 5491109, 5491108)


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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.

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