Mazda MX-30: Starting problems

26/06/2023

Mazda has announced a recall due to engine starting problems. There are problems with the software control on potentially 9,585 units of the MX-30 (DR) across Europe. The On-Board Charger (OBC) may incorrectly detect that the charging cable is connected to the vehicle. The following messages may be shown in the multi-information display even if the charging cable is not connected:
– Disconnect the charger to start the vehicle and/or.
– EV charger connected. Vehicle cannot be started.

The vehicle will not start unless the driver can switch to Ready-ON. The message may display in certain situations, such as when attempting to start the vehicle (Ready OFF to Ready ON) or when the vehicle is temporarily stopped while driving.

As a measure, the On-Board Charger (OBC) is updated to the current production status at the workshop. The registration period for the vehicles in question is 19.04.2022 to 30.03.2023. The VIN range is JMZDR 1WBJ 00 200017 – 209626. The recall bears the internal code “AP028AV“.

Recall details

Make:	Mazda
Model:	MX-30
Year of manufacture:	2022 – 2023
Production:	2022 – 2023
Extent:	9,585
Code:	AP028AV

Source: KBA 012858 (Search Rückrufcode: AP028AV)

⚠️ Do you know the year your car was made? You most probably don’t

More Mazda recalls

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.