Currently 5150 Recalls

Jeep-Grand-Cherokee-2023-2024-rear-headrests-faulty

Jeep Grand Cherokee: Faulty Rear Headrests

Jeep is recalling 133,917 Gran Cherokee vehicles manufactured between 16 May 2023 and 30 January 2024 to authorized workshops worldwide. The reason for the recall is that the head restraints in the second row of seats do not lock properly. There is an increased risk of injury in the event of a relevant accident.

At an authorized workshop, the head restraints will be checked and, if necessary, replaced.

The Kraftfahrt-Bundesamt (KBA) monitors the recall under the reference number “15230R“. The internal manufacturer code is “20C“.

Recall details

Make: Jeep
Models: Grand Cherokee
Year of manufacture: 2023 – 2024
Production: 16. 5. 2023 – 30. 1. 2024
Extent: 133,917
Codes: 20C
KBA publication dates: 9. 10. 2025

Source: KBA 15230R (Search Rückrufcode: 20C)


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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.

Do you know the year Your car was made? You most likely don't.