Jeep Avenger: The e-call system only communicates in French

12/12/2023

Jeep is recalling 5,597 Avenger vehicles built between 2022 and 2023 to workshops worldwide. The reason for the recall is that the e-call system only communicates with the vehicle occupants in French until the emergency call is answered.

In the workshop, the software of the on-board radio transmitter is updated via the installed roof aerial using the OTA (Over The Air) procedure. This must then be accepted by the user on the infotainment screen. A visit to the workshop is not necessary if the software update has been successfully transferred.

The recall of the monitoring by the KBA is under investigation. The recall under the reference number is “013365” and the internal manufacturer code is “C2A“.

Recall details

Make:	Jeep
Model:	Avenger
Year of manufacture:	2022 – 2023
Production:	2022 – 2023
Extent:	5,597
Code:	C2A

Source: KBA 013365 (Search Rückrufcode: C2A)

⚠️ Do you know the year your car was made? You most probably don’t

More Jeep recalls

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

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