Ford-Explorer-2019-2022-incomplete-software-update

Ford Explorer: Risk of unintended vehicle movement

22/09/2025

Ford is recalling 4,099 Explorer PHEV vehicles manufactured between 7 February 2019 and 1 April 2022 to authorized workshops worldwide. The reason for the recall is an incomplete software update, which may cause a mounting bolt in the rear axle area to break. A vehicle parked solely with the gear selector in the “P” (Park) position may not be adequately secured against unintended movement if the handbrake is not also engaged. Additionally, a loss of drive may occur.

At an authorised workshop, the Powertrain Control Module (PCM) software will be updated to complete the previously incomplete measure (code 22S27).

The Kraftfahrt-Bundesamt (KBA) monitors the recall under the reference number “15099R“. The internal manufacturer code is “25S22“.

Recall details

Make:	Ford
Models:	Explorer PHEV
Year of manufacture:	2019 – 2022
Production:	7. 2. 2019 – 1. 4. 2022
Extent:	4,099
Codes:	25S22
KBA publication dates:	15. 9. 2025

Source: KBA 15099R (Search Rückrufcode: 25S22)

⚠️ Do you know the year your car was made? You most probably don’t

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This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

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