Citroen-recall-control-unit-diagnosis-kba

Citroen recall: Faulty diagnosis in the engine control unit

Berlingo C-Elysee C3 C4 C4 Picasso C5 Aircross Citroen Jumper Jumpy KBA Recalls Spacetourer

22/08/2023

Citroen is recalling 335,143 vehicles of various models built between 2019 and 2022 to the workshop worldwide. The reason for the recall is the faulty calibration of the urea pump diagnosis in the engine control unit, which leads to the failure to warn the driver when the SCR catalytic converter is deactivated.

The calibration of the engine control unit (ECU) is updated in the workshop. The KBA monitors the measure under the reference number “012940” and the manufacturer’s internal code is “JTC“.

Recall details

Make:	Citroen
Model:	Berlingo, C-Elysee, C3, C4, C4 Picasso, C5 Aircross, Jumper, Jumpy, Spacetourer
Year of manufacture:	2019 – 2022
Production:	2019 – 2022
Extent:	335,143
Code:	JTC

Source: KBA 012940 (Search Rückrufcode: JTC)

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This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

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