Citroen-C5_Aircross_Hybrid-cable-fire-kba

Citroen recall: Faulty charging cable can lead to overheating and fire

12/07/2023

Citroen is recalling 3,453 C5 Aircross and Jumpy built in 2023 worldwide. The reason for the measure is a faulty calibration of the temperature sensor on the charging cable can lead to overheating and fire.

The charging cable is checked in the workshop and replaced if necessary. The KBA is monitoring the action under reference number “012916” and the internal manufacturer code is “JUQ“.

Recall details

Make:	Citroen
Model:	C5 Aircross and Jumpy
Year of manufacture:	2023
Production:	2023
Extent:	3,453
Code:	JUQ

Source: KBA 012916 (Search Rückrufcode: JUQ)

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Citroen recalls by model in Rapex

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

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