Citroën ë-C4’s rear coil springs can fall out while driving

23/03/2022

On the electric version of the Citroën ë-C4, the rear coil springs and their mounts can come loose from the vehicle while driving.

Citroën is recalling its electric ë-C4 model into workshops. The rear coil springs and their brackets could come loose while driving and fall out onto the road. Worldwide, the recall affects 8,770 electric vehicles built between May 2020 and August 2021.

Do you know the year your car was made? You most probably don’t

As a remedy, a repair of about half an hour with the manufacturer’s internal code “HWH” is scheduled, during which the rear coil springs and their brackets will be replaced.

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Where now?

Source: autoservicepraxis.de

What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact an dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

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If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.

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