Currently 5157 Recalls

Citroen-C4-e-call-failure

Citroen C4: Limited E-Call function

Citroen is recalling 87,953 C4s of the model years 2020 to 2022 to the workshop worldwide. The reason for the recall is a limited E-Call function (autonomous telematics control unit (BTA)). In the worst case, this can lead to poor handling of the automatic re-call by the call centre in the event of a call interruption.

As a corrective measure, a software update is carried out over the air. The KBA monitors the measure under the reference number “013082” and the manufacturer’s internal code is “JVV“.

Recall details

Make: Citroen
Model: C4
Year of manufacture: 2020 – 2022
Production: 2020 – 2022
Extent: 87,953
Code: JVV

Source: KBA 013082 (Search Rückrufcode: JVV)


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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.

Do you know the year Your car was made? You most likely don't.