Citroen-C5_Aircross-2022-Low-urea-consumption-kba

Citroen C3 and C5 Aircross: Low urea consumption is incorrectly evaluated

08/12/2023

Citroen is recalling 44,389 C3 and C5 Aircross vehicles built between 2022 and 2023 to workshops worldwide. The reason for the recall is that the value for low urea consumption is incorrectly evaluated due to faulty engine control unit software.

The engine control unit software is updated in the workshop.

The KBA monitors the recall under the reference number “013325” and the internal manufacturer code is “JZC“.

Recall details

Make:	Citroen
Model:	C3, C5 Aircross
Year of manufacture:	2022 – 2023
Production:	2022 – 2023
Extent:	44,389
Code:	JZC

Source: KBA 013325 (Search Rückrufcode: JZC)

⚠️ Do you know the year your car was made? You most probably don’t

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This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

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What should an owner do if there's a recall?

Please note that the recall may not apply to all vehicles produced in a given period. If you think your car might be affected, you should immediately contact a dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details. You can use our sample request text. After reporting the vehicle's VIN code, you will find out if the defect is present on your car, or if it has already been resolved by the previous owner if the car was purchased second-hand.

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