Citroen C5 Aircross (2020 – 2022)

Citroen-C5-Aircross-Hybrid-2020-battery-fire

The traction battery can overheat due to faulty battery-monitoring software. This could cause the traction battery and/or the vehicle to catch fire.

The Citroen C5 Aircross vehicles affected by this recall were manufactured between 11 February 2020 and 28 November 2022.

Citroen recall code: JQD JQE JQF
Affected models: C5 Aircross / DS7 crossback
Vehicle numbers (worldwide): 18,183

More info in the article Risk of battery fire with 90,000 Citroën, DS, Opel and Peugeot hybrids

Source: Rapex Alert 21/2023 A12/01220/23

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What the owner should do?

If you read about a recall that you think may affect your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

How to contact your dealer

If you wish to know more about eventual problems of a specific car (e.g. real mileage, potential traffic accidents damages, odometer rollback, repairs, etc.), then we suggest going to HPI-Check.

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