The software supposed to prevent the engine from stopping suddenly and to transmit data to customer service is not working properly. This can lead the ‘Ready’ mode to be unavailable after the vehicle has been started, to an acceleration power’s loss and to the engine suddenly cutting out while driving. This increases the risk of accidents and injuries.
The Citroen C4 X vehicles affected by this recall were equipped with high-voltage batteries and manufactured between 18 August 2022 and 2 March 2023.
Citroen recall code: NT2
Affected models: C4 III, C4X, Spacetourer, Jumpy
Vehicle numbers (worldwide): 15,679
Source: Rapex Alert 15/2025 SR/01423/25