Failure of eCall-System communication in two Tesla models

Tesla-Model-X-e-call-kba

Tesla is recalling 14,003 vehicles of the Model X and Model S series manufactured between 13. 9. 2022 and 22. 11. 2024. The recall is due to the audio function of the eCall system that may not be available.

Tesla has provided an over-the-air software update for affected vehicles to mitigate this issue.

The Kraftfahrt-Bundesamt (KBA) monitors the recall under the reference number “14817R“. The internal manufacturer code is “SB-25-00-005“.

Recall details

Make: Tesla
Model: Model X, Model S
Year of manufacture: 2022 – 2024
Production: 13. 9. 2022 – 22. 11. 2024
Extent: 14,003
Code: SB-25-00-005
KBA publication date: 18. 7. 2025

Source: KBA 14817R (Search Rückrufcode: SB-25-00-005)


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If you read about a recall that you think may affect your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

If you wish to know more about eventual problems of a specific car (e.g. real mileage, potential traffic accidents damages, odometer rollback, repairs, etc.), then we suggest going to HPI-Check.

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