Mercedes-Benz is recalling 23,101 C-Class, EQE, SL, GLC, S-Class, AMG GT and EQS vehicles manufactured between 12 April 2021 and 12 June 2025 to authorized workshops worldwide. The reason for the recall is that the configuration of the communication module does not comply with the specification, which can damage the internal memory and result in permanent failure of the communication module and thus the eCall function (automatic and manual).
At an authorised workshop, the communication module will be replaced.
The Kraftfahrt-Bundesamt (KBA) monitors the recall under the reference number “15403R“. The internal manufacturer code is “5494024“.
Recall details
| Make: | Mercedes-Benz |
|---|---|
| Models: | C-Class, EQE, SL, GLC, S-Class, AMG GT, EQS |
| Year of manufacture: | 2021 – 2025 |
| Production: | 12. 4. 2021 – 12. 6. 2025 |
| Extent: | 23,101 |
| Codes: | 5494024 |
| KBA publication dates: | 3. 9. 2025 |
Source: KBA 15403R (Search Rückrufcode: 5494024)
More Mercedes-Benz recalls:
- Mercedes-Benz recalls by model in the EU
- Mercedes-Benz recalls in Germany
- Mercedes-Benz recalls in the USA
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).