Citroen C5 Aircross: Potential battery fire

Citroen-C5-Aircross-battery-fire

Worldwide, 22,937 Citroen C5 Aircross built between 2020, and 2022 will have to return to the workshop. The measure is because a battery fire can occur under certain circumstances.

In the workshop, the control unit of the traction battery is remotely charged with improved battery monitoring software. If the traction battery is found to be non-compliant, it will be replaced. The recall runs under the KBA reference number “012734“, and the internal code is “JQE“.

Recall details

Make: Citroen
Model: C5 Aircross
Year of manufacture: 2020 – 2022
Production: 2020 – 2022
Extent: 22,937
Code: JQE

Source: KBA 012734 (Search Rückrufcode: JQE)


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What the owner should do?

If you read about a recall that you think may affect your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

If you wish to know more about eventual problems of a specific car (e.g. real mileage, potential traffic accidents damages, odometer rollback, repairs, etc.), then we suggest going to HPI-Check.

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