Worldwide, Suzuki is recalling 20,477 Across and Swace (pictured) produced between 2020 and 2022. The reason for the measure is a software error in the eCall system, which switches off the emergency call control module after 10 minutes of switching off the ignition. As a result, calls from the emergency call centre can no longer be accepted. 3566 vehicles are affected in Germany.
An update of the emergency call control module software is being installed in the workshop. The monitored recall runs under the KBA reference number “012490”, and the internal code is “99XH”.
Recall details
| Make: | Suzuki |
|---|---|
| Model: | Across and Swace |
| Year of manufacture: | 2020 – 2022 |
| Production: | 2020 – 2022 |
| Extent: | 20,477 |
| Code: | 99XH |
Source: KBA 012490
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).
