Illustrative photo | source Mercedes Benz
Published on 20. 01. 2019
The software of the communication module for the emergency call system (eCall) is faulty. As a result, it may be impossible to establish a speech connection with the Mercedes-Benz emergency call centre or to transmit vehicle data.
Mercedes-Benz CLA, GLA, SLC, A-Class, AMG GT, C-Class, E-Class, S-Class, SL, B-Class, GLC, CLS and G-Class built between 2016 and 2018 are affected by this recall.
Company recall code: 5499637
Source: Rapex Alert 3/2019 A12/0065/18
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type.
What the owner should do?
If you read about a recall that you think may affect your car, you should make immediate contact with a Mercedes Benz dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.
If you wish to know more about eventual problems of a specific car (e.g. real mileage, potential traffic accidents damages, odometer rollback, repairs, etc.), then we suggest going to HPI-Check.
Check the vehicle's history
UK car-owners can easily make a pre-check by visiting DVLA website and entering the car registration number; it will also reveal the car’s current MOT status.