Illustrative photo | source Mercedes Benz

Mercedes-Benz GLS (2019)

Published on 31 July 2020

The piston bar seal on the shock absorbers does not meet the durability requirements.

This can result in tilting of the vehicle with a full load when cornering, increasing the risk of an accident.

The Mercedes-Benz GLS models affected by this recall were manufactured between 15 March and 24 September 2019.

Mercedes recall code: 3290201

Source: Rapex Alert 31/2020 A12/01104/20

Is my car affected?

New: Reliability by Make and Model

Type of alertSerious
Production period15. 3. 2019 - 24. 9. 2019
Type/number of modelType-approval number: e1*2007/46*1885*02 to *04 Type: H1GLE
Country of originGermany
Alert submitted byGermany
Products were found and measures were taken also insee the source
Measures taken by economic operatorsRecall of the product from end users
Published by Rapex2020-07-31 00:00:00

What the owner should do?

If you read about a recall that you think may affect your car, you should make immediate contact with a Mercedes Benz dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

How to contact your dealer

If you wish to know more about eventual problems of a specific car (e.g. real mileage, potential traffic accidents damages, odometer rollback, repairs, etc.), then we suggest going to HPI-Check.

Check the vehicle


UK car-owners can easily make a pre-check by visiting DVLA website and entering the car registration number; it will also reveal the car’s current MOT status.

Deutsche version
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