Published on 15. 01. 2022
Problem description:
Due to an incorrect material composition of the Mode 2 charging cable for charging at a household power socket, the insulation resistance of the rubber buffer could be impaired, overriding the protective function of the charging cable.
Furthermore, in combination with an error in the household infrastructure, the activation of the protective device in the household electrical circuit might be prevented. This could cause the user to have an electrical shock and could lead to a fire.
The Mercedes-Benz EQS vehicles affected by this recall were manufactured between 7 July and 5 November 2021.
Mercedes recall code: 5491104
Affected models: EQS (297 platform), GLC (253 platform), S-Class (223 platform) and C-Class (206 platform)
Vehicle numbers (worldwide): 1,788
Source: Rapex Alert 2/2022 A12/00055/22
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at "What the owner should do?").
If you read about a recall that you think may affect your car, you should make immediate contact with a Mercedes Benz dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.
If you wish to know more about eventual problems of a specific car (e.g. real mileage, potential traffic accidents damages, odometer rollback, repairs, etc.), then we suggest going to HPI-Check.
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