Illustrative photo | source Mercedes Benz

Mercedes-Benz C-Class (2021)

Published on 15. 01. 2022

Problem description:

Due to an incorrect material composition of the Mode 2 charging cable for charging at a household power socket, the insulation resistance of the rubber buffer could be impaired, overriding the protective function of the charging cable.

Furthermore, in combination with an error in the household infrastructure, the activation of the protective device in the household electrical circuit might be prevented. This could cause the user to have an electrical shock and could lead to a fire.

The Mercedes-Benz C-Class vehicles affected by this recall were manufactured between 7 July and 5 November 2021.

Mercedes recall code: 5491104
Affected models: EQS (297 platform), GLC (253 platform), S-Class (223 platform) and C-Class (206 platform)
Vehicle numbers (worldwide): 1,788

Source: Rapex Alert 2/2022 A12/00055/22

Share on:
Type of alert Serious
Make Mercedes-Benz
Model C-Class
Production period 7. 7. 2021 - 5. 11. 2021
Risk Fire
Type/number of model Types: R2CW, R2S, 204 X, E2EQSW, R2CW, R2S, 204 X, E2EQSW e1*2001/116*0480*42, e1*200746*2115*06, e1*2018/858*00016*02, e1*2018/858*00035*00-*03,
Country of origin Germany
Alert submitted by Germany
Products were found and measures were taken also in see the source
Measures taken by economic operators Recall of the product from end users
Published by Rapex 20220114

What the owner should do?

If you read about a recall that you think may affect your car, you should make immediate contact with a Mercedes Benz dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

If you wish to know more about eventual problems of a specific car (e.g. real mileage, potential traffic accidents damages, odometer rollback, repairs, etc.), then we suggest going to HPI-Check.

Check the vehicle's history

Weekly Newsletter

Do you want to receive a weekly overview of new car recalls?

All non-English texts are machine translated. accepts no responsibility for the accuracy of the translation. In case of discrepancies, the English version will prevail.

Deutsche version | Česky
Based on Weekly overview reports of RAPEX notifications, published free of charge in English on, © European Union, 2005 – 2022
The official contact points of the Member and EFTA-EEA States provide the information published in these weekly overviews. Under the terms of Annex II.10 to the General Product Safety Directive (2001/95/EC) responsibility for the information provided lies with the notifying party. The Commission nor the does not take any responsibility for the accuracy of the information provided.
The content owned by the EU on this website is licensed under the Creative Commons Attribution 4.0 International (CC BY 4.0) licence.