Illustrative photo | source Mazda

Mazda CX-5 (2017 – 2019)

Published on 17. 08. 2019

Problem description:

Due to a software error, the powertrain control module (PCM) may operate improperly when transitioning from cylinder deactivation to full cylinder activation modes. As a result, an intake valve rocker arm may come out of position and make contact with internal engine parts. This may cause the engine to stall in motion without the ability to be restarted, increasing the risk of an accident.

The Mazda CX-5 models affected by this recall were manufactured between 20 June 2017 and 20 April 2019.

Mazda recall code: AK038A

Source: Rapex Alert 33/2019 A12/1226/19

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Type of alert
Make Mazda
Model CX-5
Production period 20. 6. 2017 - 20. 4. 2019
Risk 3
Type/number of model Mazda 3 (BP), Mazda 6 (GL), CX-5 (KF)
Country of origin Japan
Alert submitted by Portugal
Products were found and measures were taken also in
Measures taken by economic operators
Published by Rapex 2019-08-16 21:33:51



What the owner should do?

If you read about a recall that you think may affect your car, you should make immediate contact with a Mazda dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

If you wish to know more about eventual problems of a specific car (e.g. real mileage, potential traffic accidents damages, odometer rollback, repairs, etc.), then we suggest going to HPI-Check.

Check the vehicle's history

UK car-owners can easily make a pre-check by visiting DVLA website and entering the car registration number; it will also reveal the car’s current MOT status.

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