Illustrative photo | source Kia
Published on 15. 02. 2021
Problem description:
The eCall system (transmitting the vehicle identification number to the emergency call center) could malfunction and not transmit the VIN number of the affected vehicle when an airbag has been deployed.
This can cause a delay in the rescue intervention, leading to increased risk of injury.
The Kia Sorento models affected by this recall were manufactured between 19 June and 14 December 2020.
Kia recall code: 201120
Affected models: Sorento (MQ4), Sorento Hybrid (MQ4 HEV)
Vehicle numbers: 5 738
Source: Rapex Alert 6/2021 A12/00165/21
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type.
What the owner should do?
If you read about a recall that you think may affect your car, you should make immediate contact with a Kia dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.
If you wish to know more about eventual problems of a specific car (e.g. real mileage, potential traffic accidents damages, odometer rollback, repairs, etc.), then we suggest going to HPI-Check.
Check the vehicle's history
UK car-owners can easily make a pre-check by visiting DVLA website and entering the car registration number; it will also reveal the car’s current MOT status.
