Illustrative photo | source Citroen

DS7 Crossback E-Tense (2019)

Published on 22. 07. 2021
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Problem description:

The electrodes of the traction batteries may be incorrectly aligned. Moreover, certain cells of the traction batteries may be missing an anode. This could result in a short circuit between the electrodes and lead to a thermal runaway of the battery, causing it to emit toxic smoke without flame.

The DS7 Crossback E-Tense vehicles affected by this recall were manufactured between 9 October and 12 December 2019.

DS recall code: HJW, HKW
Affected models: Crossback E-Tense
Vehicle numbers (worldwide): n/a

Source: Rapex Alert 28/2021 A12/01031/21

Source: Rapex Alert 28/2021 A12/01029/21

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Jest to tłumaczenie maszynowe; nie ponosi żadnej odpowiedzialności w odniesieniu do jego dokładności. W przypadku rozbieżności pierwszeństwo ma wersja w języku angielskim.

Type of alert Serious
Make Citroen
Model DS7
Production period 9. 10. 2019 - 12. 12. 2019
Risk Fire
Type/number of model e2*2007/46*0601*08, e2*2007/46*0601*09
Country of origin France
Alert submitted by France
Products were found and measures were taken also in see the source
Measures taken by economic operators Recall of the product from end users
Published by Rapex 20210716

What the owner should do?

If you read about a recall that you think may affect your car, you should make immediate contact with a Citroen dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

If you wish to know more about eventual problems of a specific car (e.g. real mileage, potential traffic accidents damages, odometer rollback, repairs, etc.), then we suggest going to HPI-Check.

Check the vehicle's history

UK car-owners can easily make a pre-check by visiting DVLA website and entering the car registration number; it will also reveal the car’s current MOT status.

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