Mercedes-Benz GLC 350 Hybrid Plus (2015)

Production: III. 2015 - IX. 2015 | Problems / tags:   

illustrative photo Mercedes Benz


Problem Description

The on-board high-voltage battery charger may malfunction. As a consequence it may incorrectly detect that an external charging cable has been inserted. If the vehicle is travelling at a speed of less than 5 km/h, this could lead to the activation of the park-lock function which would prevent further movement of the vehicle.

The recall concerns vehicles which have been produced between March 2015 and September 2015

Source: Alert A12/0662/16

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What the owner should do?

If you read about a recall that you think may affect your car, you’ll need the Vehicle Identification Number (VIN) for your car – this is a 17 characters code that appears on the chassis plate of your car or – on most UK-registered cars – in the bottom-left corner of your windscreen.

You should make contact with a Mercedes-Benz dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details. Usually that’ll be your nearest franchised dealership, or ‘main dealer’ as they’re sometimes known.

If you wish fully comprehensive vehicle check, with more than 80 data points about the history of the car, then we suggest going to HPI-Check, which provides information on a specific vehicle using also the vehicle registration number.

UK car-owners can easily make a pre-check by visiting DVLA website and entering your car registration number; it will also reveal your car’s current MOT status.

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. First published in the Weekly overview reports of RAPEX notifications.


Check also our UK Recalls database
UK Recalls - Mercedes Benz
Published by RAPEX 3. 6. 2016
Keywords   
Risk Accident
Make
Model
Type SUV
Production period III. 2015 - IX. 2015
Type/number of model e1*2001/116*0431*35 ff
Country of origin Germany
Alert submitted by Germany
Products were found and measures were taken also in Finland, Romania, Slovenia, The Netherlands, United Kingdom
Measures taken by economic operators Recall of the product from end users (By: Manufacturer)
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The official contact points of the Member and EFTA-EEA States provide the information published in these weekly overviews. Under the terms of Annex II.10 to the General Product Safety Directive (2001/95/EC) responsibility for the information provided lies with the notifying party. The Commission does not take any responsibility for the accuracy of the information provided.