Citroen C4 (2012 - 2014)

Production: 1. 9. 2012 - 17. 12. 2014 | Problems / tags:   

citroen-c4-2013-recall
illustrative photo Citroen


Problem Description

In the case of negative exterior temperatures, and after repeated activation of the fuel heater, an electric connection on the cover of the fuel heater can overheat. This can cause the cover to melt, allowing air to enter the fuel system which could lead to stalling of the engine and loss of control of the car.

The recall affects vehicles produced between 1. 9. 2012 – 17. 12. 2014 with 2.0L HDi diesel engine.

Source: Alert A12/1484/15

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What the owner should do?

If you read about a recall that you think may affect your car, you’ll need the Vehicle Identification Number (VIN) for your car – this is a 17 characters code that appears on the chassis plate of your car or – on most UK-registered cars – in the bottom-left corner of your windscreen.

You should make contact with a Citroen dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details. Usually that’ll be your nearest franchised dealership, or ‘main dealer’ as they’re sometimes known.

If you wish fully comprehensive vehicle check, with more than 80 data points about the history of the car, then we suggest going to HPI-Check, which provides information on a specific vehicle using also the vehicle registration number.

UK car-owners can easily make a pre-check by visiting DVLA website and entering your car registration number; it will also reveal your car’s current MOT status.

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. First published in the Weekly overview reports of RAPEX notifications.


Check also our UK Recalls database
UK Recalls - Citroen
Published by RAPEX 27. 11. 2015
Keywords   
Risk Accident
Make
Model
Type Sedan
Production period 1. 9. 2012 - 17. 12. 2014
Type/number of model C4 Picasso, C4-DS4, C5, C8, DS5, Jumpy
Country of origin France
Alert submitted by Malta
Products were found and measures were taken also in Bulgaria, Croatia, Denmark, Greece, Ireland, Portugal, Slovakia, Slovenia, Sweden, United Kingdom
Measures taken by economic operators Recall of the product from end users (By: Manufacturer)
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The official contact points of the Member and EFTA-EEA States provide the information published in these weekly overviews. Under the terms of Annex II.10 to the General Product Safety Directive (2001/95/EC) responsibility for the information provided lies with the notifying party. The Commission does not take any responsibility for the accuracy of the information provided.