Ford Custom Vans: The front passenger airbag deactivation

ford-tourneo-custom-airbag-deactivation-kba

Ford sent letters to 9,583 Tourneo Custom and Transit Custom van owners. For vehicles manufactured between 15 July and 13 November 2023, the operating instructions do not adequately describe the operation of the front passenger airbag deactivation, making it unclear whether the airbag is switched on or off. If a rear-facing child seat is used, the risk of injury in an accident increases if the airbag is activated.

An additional sheet is enclosed with the owner’s letter, which must be read and observed. This should then be added to the existing operating instructions and kept in the vehicle (e.g. in the glove compartment).

The Kraftfahrt-Bundesamt (KBA) monitors the recall under the reference number “013527“. The internal manufacturer code is “23S62“.

Recall details

Make:	Ford
Model:	Tourneo Custom, Transit Custom
Year of manufacture:	2023
Production:	15. 7. – 13. 11. 2023
Extent:	9,583
Code:	23S62
KBA publication date:	26. 3. 2024

Source: KBA 013702 (Search Rückrufcode: 23S62)

⚠️ Do you know the year your car was made? You most probably don’t

More Ford recalls

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop (see below at “What the owner should do?”).

Latest Recalls

Common Problems by Make and Model

Check the vehicle's history

What the owner should do?

If you read about a recall that you think may affect your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

How to contact your dealer

If you wish to know more about eventual problems of a specific car (e.g. real mileage, potential traffic accidents damages, odometer rollback, repairs, etc.), then we suggest going to HPI-Check.

Check the vehicle