In the affected vehicles, the mechanical rear-door child-proof locking system may have been damaged during manufacturing. This can cause the child-proof locking system to be switched off without this being noticed, especially in the event of strong vibrations, making it possible for the door to be opened from the inside by children.
The recall concerns vehicles which have been produced between 25 November 2015 and 14 April 2016.
Source: Alert A12/0863/16
What the owner should do?
If you read about a recall that you think may affect your car, the motor industry standards body Motor Codes offers a Vehicle Safety Recall search. By using this, any recalls that are active for your car can be identified. To use this facility, you’ll need the Vehicle Identification Number (VIN) for your car – this is a long code number that appears on the chassis plate of your car or – on most UK-registered cars – in the bottom-left corner of your windscreen.
If it’s confirmed there’s an active recall for your car, you should make contact with a Volkswagen dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer. Usually that’ll be your nearest franchised dealership, or ‘main dealer’ as they’re sometimes known.