The power-assisted steering control units may have been fitted with defectively welded contacts. As a result, a permanent electrical connection between the contacts cannot be guaranteed, which could lead to loss of support to the power-assisted steering and thus an increased risk of accidents.
The recall affects models C-Class, E-Class, S-Class and SL, manufactured between August 2012 and October 2015.
Source: Alert 4/2017 A12/0082/17
What the owner should do?
If you read about a recall that you think may affect your car, the motor industry standards body Motor Codes offers a Vehicle Safety Recall search. By using this, any recalls that are active for your car can be identified. To use this facility, you’ll need the Vehicle Identification Number (VIN) for your car – this is a long code number that appears on the chassis plate of your car or – on most UK-registered cars – in the bottom-left corner of your windscreen.
If it’s confirmed there’s an active recall for your car, you should make contact with a Mercedes-Benz dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer. Usually that’ll be your nearest franchised dealership, or ‘main dealer’ as they’re sometimes known.