The screws on the break-in protection plate on the sliding side door may break over time. In the event of an accident, this may result in the sliding door opening of its own accord.
The recall concerns vehicles which have been produced between 27 July 2015 and 1 August 2015.
Source: Alert A12/0465/16
What the owner should do?
If you read about a recall that you think may affect your car, the motor industry standards body Motor Codes offers a Vehicle Safety Recall search. By using this, any recalls that are active for your car can be identified. To use this facility, you’ll need the Vehicle Identification Number (VIN) for your car – this is a long code number that appears on the chassis plate of your car or – on most UK-registered cars – in the bottom-left corner of your windscreen.
If it’s confirmed there’s an active recall for your car, you should make contact with a Citroen dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer. Usually that’ll be your nearest franchised dealership, or ‘main dealer’ as they’re sometimes known.